Terms & Conditions

Welcome to PelvicStep. By accessing or using our website and structured programs, you agree to be bound by these Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By creating an account, accessing, or using the PelvicStep platform, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree with any part of these terms, you must not use our services.

2. Not Medical Advice (Medical Disclaimer)

• Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.
• Never disregard professional medical advice or delay in seeking it because of something you have read on PelvicStep.
• If you experience pain, severe discomfort, or worsening of any symptoms while using our programs, you must stop immediately and consult a healthcare professional.

3. Eligibility and Account Responsibility

You must be at least 18 years old to use PelvicStep. By creating an account, you represent and warrant that you meet this age requirement.

PelvicStep is designed to be anonymous. We only require an email address and a password. You are solely responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. If you believe your account has been compromised, you should change your password immediately.

4. No Guarantees of Outcomes

While our programs are built on evidence-based cognitive behavioral and physical protocols, human physiology and psychology vary greatly. PelvicStep makes absolutely no guarantees, representations, or warranties regarding the success, results, or outcomes of using our programs. Progress depends on individual factors, consistency, and underlying health conditions that are beyond our scope or control.

5. Intellectual Property

All content on PelvicStep, including but not limited to text, graphics, logos, icons, program structures, methodologies, and code, is the property of PelvicStep and is protected by copyright and intellectual property laws. You may use our content solely for your personal, non-commercial use. You may not reproduce, distribute, modify, or create derivative works from any part of our platform without prior written consent.

6. Acceptable Use

You agree not to use the platform in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the service. You must not use our platform for any unlawful, illegal, fraudulent, or harmful purpose.

7. Limitation of Liability

To the maximum extent permitted by applicable law, PelvicStep and its creators, affiliates, and partners shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to, use of, or inability to use the platform. This includes, without limitation, any personal injury, emotional distress, or psychological impact allegedly resulting from the use of our programs.

8. Data Processing & Anonymity

We deeply respect your privacy. As detailed in our Privacy Policy, PelvicStep does not ask for or collect identifying health records, real names, or billing information. We process your email address, assessment answers, and module progress strictly to provide and personalize the service for you. You have the full right and ability to permanently delete your account and all associated data at any time through your profile settings.

9. Modifications to the Service and Terms

PelvicStep reserves the right to modify, suspend, or discontinue any part of the service at any time without notice. We may also revise these Terms and Conditions from time to time. Any changes will be effective immediately upon posting on this page. Your continued use of the platform after changes are posted constitutes your acceptance of the revised terms.

10. Governing Law

These terms and your use of the platform are governed by and construed in accordance with standard international digital commerce laws, without regard to its conflict of law principles.

If you have any questions regarding these terms, you can contact us at support@pelvicstep.com.